Frequently Asked Questions

Your guide to shopping with Alamo Music Center

What is your standard shipping policy?

We offer free ground shipping on most orders over $50 within the contiguous United States. Expedited shipping options are available at checkout for an additional fee.

Do you offer financing for instrument purchases?

Yes, we partner with several financing providers to offer flexible monthly payment plans. You can apply directly at checkout to see your available options.

What is your return policy for musical instruments?

We offer a 30-day return policy on most items. Products must be in original, brand-new condition with all packaging and accessories included to qualify for a full refund.

Are your instruments inspected before they are shipped?

Absolutely. Every guitar, piano, and instrument undergoes a rigorous multi-point inspection and professional setup by our certified technicians before leaving our warehouse.

Do you provide manufacturer warranties?

Yes, as an authorized dealer for all brands we carry, every new instrument comes with the full manufacturer's warranty. We also offer extended protection plans for peace of mind.

Can I trade in my old gear toward a new purchase?

We do accept trade-ins. You can contact our team with details and photos of your current gear to receive a trade-in valuation toward your next instrument purchase.